Staff is friendly and they took care of all the vehicle issues.
Very happy with Geordie Boucher and our salesman Derek! He has always gotten us good vehicles and the best possible financing. Won’t ever go anywhere else!!
Dakota Schmaling took great care of us to get our repair work done. He has great customer service! Made sure work was done in a timely manner. Kept us informed at all times! He’s on top of it and will definitely ask for Dakota in the future! Thank you!
Scott and staff were excellent. No complaints. I am disappointed my new truck does not have full compliment of navigation and entertainment functions. Will be a factor in my next purchase.
They were friendly and helpful. Salesman went over tecnology of car answered questions offered answer any questions in future
Appointment scheduling was easy drive up drop off quick and pit stop ready with good fella crew lobby area well enough equipped for a stay or a shuttle ride offer.
Our salesman Steve was outstanding! He was very knowledgeable with the product.A Great Guy!😊
Extremely amazing customer service and they get the job done. Great work Geordie Boucher Janesville Wisconsin
Answered all my questions got me in a little early and out quickly.
Awesome to work with!! Will be back! Letting everyone know where to go for a new car without any hassles!
AWSOME Would highly recommend your dealership to anyone wanting to purchase a car !! Will be glad to do this!!
Dealership was AWSOME to work with , would highly recommend them !! Will gladly refer to people I know!!
I liked the dealership Joe Warner my sales guy was great. Will be glad to share this dealership with others. Pleased in my new car !!👍👍
Service experience was great! Tire rotation and oil change was fast and everything went as expected.
I cannot put into words just how helpful this man is. To take as much time and concern and thoughtfulness into helping me find the vehicle I wanted. It’s almost unbelievable considering my experiences with other car salesmen. This guy is legitimately a good person. I will always talk with Joe about anything vehicle related. What ever company he is working for will have my business for life. Put it this way if he was selling cardboard… I’d stil be buying! Thanks again Joe keep being you!
Simple and no-nonsense approach to making the entire process as painless as possible. Thanks Joe!
I needed my Expedition to go in for Ford diagnostic computer use. Brian was amazing to deal with and listened to troubleshooting previously done by my work mechanic (it died at work). I'm sure this saved me money as they didn't repeat everything. Vehicle was diagnosed quickly and fixed the next day. Very happy with Gordie's service and Brian's handling of my vehicle.
Had my F150 in for two warranty items and its first oil change. Tim had me checked in and all items were completed in about two hours including a wash. Tim is always a pleasure to work with and always listens to your needs.
Staff knowledgeable and friendly. Just an oil change, but nice area to wait.
No problems , quick and courteous service . I appreciated the video wrap up and the information explained.
Derek was able to get me a good deal on a beautiful Bronco Sport. I absolutely love the vehicle.
My daughter recently bought from Derek and they made sure I went to him when I was looking. He was just as amazing as they told me would be!
Repairs were made quickly. Everything is like new. Jeff was great at explaining the problem.
Myrick did a dantastic job with our new bronco purchase. Process to about 3 weeks. He was very patient with us.
Phenomenal!! They handled everything from start to finish in the most professional customer centric way that I can think of!
comfortable waiting room and friendly staff.
Found my new car and had everything taken care of in one day. Happy with everything
They did an awesome job! Very informative and friendly staff! I highly recommend them to anyone.
Joe Warne was very helpful and went above and beyond for me. I was very impressed with everyone's assistance and making me feel welcome. I will definately recommend Gordie Bouche, and particularly Joe to friends and family. Such a nice team you have!
We are very happy that Elisha so very helpful in getting us serviced on short notice. We were leaving on a vacation and had a dead battery just as we were ready to leave. She is employee of the week in our book!!!!! Thank you!
I have had nothing but a good experiences with Gordie Boucher. The staff from sales to service has been exceptional! Thank you for being so easy to work with and getting us into something we love.
Myrick always does an outstanding job and is always a pleasure to deal with. I had a small problem with my truck and they got it in the very next day and got it all taken care of for me! The service department did a great job and made things very easy and simple big shoutout to brian in service department, and they were all very friendly and professional!
I would definitely be a repeat customer. Eric was great to work with and helped me buy the exact car I wanted.
A++++ Derek Butler did an awesome job finding me financing for my new vehicle. Love the new ride and total experience at Gordie Boucher Janesville
All the staff we came in contact with were helpful, courteous and low pressure. A very positive experience
It's always a great experience. Strongly recommend!
Awesome job and really appreciate the great service. I will go back to Gordie again for my car needs
Always enjoy working with Dekota in the service department. Dekota let me know ahead of time that my parts arrived & my scheduled appointment was still a go. Through the years the service people have been very helpful & knowledgeable about their vehicles that they work on. Salesman Mike Islami always welcomes me when ever I have service done & makes me feel appreciated. Mike is our go to guy for purchasing vehicles. Very knowledgeable about pickups & Expeditions.
Great work, on time, customer service. I’ll keep going back to them for service
Great service experience. Dealer has easy to read wheel alignment and tire tread depth displayed on monitor when you pull vehicle in. Friendly and attentive service reps. Great videos with commentary from mechanics. Customer waiting area is phenomenal and well stocked with drinks and snacks. Top notch all around!
Everyone at Gordie Boucher treats you well. Jeff is a no presser salesman. Dave in finance was prompt and efficient. I mainly deal with Tim in service, but the entire staff is great. It is a great group of people that care about their customers.
Everyone was very nice, thank you Tim for getting me the correct mirror in such a timely fashion. I appreciate how nice everyone is and how well they take care of my care. So a big thank you to the whole Service, & Parts department
Thanks Joe! Hassle free, professional, prompt sevice
Wonderful people to work with. Thank you for being prompt and great. Will be back again!
Always good service. Knowledgeable answers to a concern I had, gave me options. Vehicle always ready by time estimate.
Great experience. Would recommend Gordie Boucher to friends and family. I love my vehicle. Samantha was super sweet.
I had a great experience here! Logan, Mitch, and Phil were all super helpful. They were easy to work with, no pressure, and helpful every step of the way! Highly recommend!!
Great great great! I am so grateful for my salesman and the entire experience and will definitely recommend. The process was painless and Derek even continues to answer my concerns even after my purchase! I love my new car. Thank you also for the grill cookies and coffee cup which were awesome surprises.
Courteous, prompt , and thorough. Eager to work with me and passionate about helping me get into a better vehicle.
Noel took the time to help research the vehicles to fit around my needs. He never rushed me followed up on all that was asked. I highly recommend working with Noel if you are in the market for a vehicle Noel needs to be your guy!! I also didn't have much time to spend on paperwork and financial stuff they were able to assist me with doing a lot of the leg work ahead of time online so that when I walked in the door to buy it was painless and seamless in and out of there in an ...
Noel made buying my truck very easy!! They helped me find exactly what I was looking for. By far my best experience buying a vehicle!! I will be buying from Noel again in the future.
I've always been pleased with how smoothly the transactions take place. I've bought several vehicles with ease. Joe Zipperer is awesome to work with and he probably is the main reason I purchase from this dealership.
I was cordially greeted. An estimate of cost to repair was given. Then service contacted me with problem and what it would take to fix it. Quality work done in a timely matter.
Traded our 2017 in on newer truck wife fighting cancer she could hardly get in old truck I told salesmen what I wanted for our truck he said come on down I thought I was going gety prices but they get u in door prices change even sent picture of our old truck
Myrick and Noel were great to work with! I expressed my needs before I arrived and they had vehicles ready for me to view before I arrived. The entire team was friendly and courteous throughout the buying process. Highly recommended if you want to feel like a customer and not a number. Ryan
They nicely dropped me off and picked me up for work while my car was being serviced.
Everyone is always really nice and helpful. I've been coming here for years and intend on continuing.
Excellent service and communication as always! I really appreciate the staff at Gordie Boucher. Thank you!
Everyone was very friendly.
Friendly and knowledgeable staff in the maintenance department. Will happy return when I need more work done.
Great to work with.Verprofessional and very easy going. Jeff Vance was great in explaining everything
Difficult warranty situation but the worked it out , very satisfied with the work and service
These guys were amazing!! Very knowledgeable. And got me in my dream car within a couple days. Myrick and Reilly were so great and answered all of my questions. When it comes time to buy another car, it will definitely be from them! I absolutely love my mustang!!!
Derek was a great guy to work with he help me get the vehicle I want even when I thought I could I would recommend him to anyone
Always a great experience purchasing and servicing my vehicles from Gordie Boucher Ford Lincoln Mazda.
Your dealership has a great salesman with Derek. He helped me for a second time and had be done in one day. Amazing and great service.
everyone we dealt with was very helpful and kind. Worked with us on our choice of vehicle as far as knowledge and price. Will recommend your services to anyone looking for a vehicle.
Nices places to buy a truck little disappointed what got for my old truck it's kind of carfax fault if i would of knew what I was getting for oldtruck I wouldnt of traded but wife fighting cancer and she need easier truck to get I love knew truck but still miss my old truck I took great care of our truck
Friendly staff with easy online appointment booking! Bountiful refreshments and short wait time. Would recommend getting serviced here!
Great customer service and fast. Derek Butler is the easiest guy to deal with we highly recommend him.
My car's battery died and I had to get to work. They jumped my car so I could get to the dealership and within a half hour l had a new battery and I was on my way to work. Awesome!
Had our vehicles serviced there. Had the oil changed and a warranty repair. Have been very happy with their service.
The dealer was fairly fast to get deal done i was happy with that ! I almost walked out when asked for a ball park trade in value and it took to long for a simple price ! My car was new with 900 miles on it why take 30 min to look at trade i am a impulse buyer and don’t like to stand around waiting. But i will return for feature purchases
I believe in customer service and was treated 100% perfect. I felt very comfortable when I ordered the car, they assisted me when I picked up the car I felt like family. I am totally satisfied with the sales all the staff at Gordie Boucher Ford Lincoln of Janesville. And one more important thing THANK-YOU!!
In the beginning of my search for a vehicle for trade in. I was looking for a specific vehicle. Eric and i communicated through text for a week or so trying to find a good time for me to come in. Anyway Eric showed me what they had and I test drove 2 cars. They gave me what I asked for for my vehicle and found a car the same day I test drove the vehicles! I love the vehicle I now have and the whole experience was easy and non threatening being a woman going into a dealership on her ...
The process of purchasing a vehicle for the first time was definitely a daunting experience. I met many cars salespeople that were helpful, and some that were not. With that being said, Mike Islami at Gordie Boucher Ford Lincoln was a pleasure to work with. He was very knowledgeable about the vehicles I looked at, and helped whenever he could. Mike and Riley in the financing department really went above and beyond to help me purchase my vehicle. The paperwork was quick and organized; and the vehicle was ready in a timely manner. I definitely recommend this dealership, especially first ...
Warranty service visit. Had my new F150 in the other day for a couple of items that needed to be corrected. Tim Lewis promptly checked me in and assured me they would be taken care of pretty quickly. The one item wound up taking a little longer than expected but Tim came out to the waiting area and kept me informed of the progress. It was completed in about two and a half hours which i did not think was unreasonable at all. Both Tim (Service writer) and the technician (Thomas) were very friendly and informative, Great staff to work ...
Derek Butler is the best! He knows how to get people in new vehicles with no issues!!
Outstanding. Work was completed on time. Loud clunking due to broken struts. No more clunking. Great experience.
Worked with Ted Harris and John Newman on a special order F150. Yes it took a while due to chip shortages and plant shut downs, but both of them kept me informed throughout the journey. When it arrived it was cleaned and ready for me to be picked up the next day.John also went thru and explained all the features of the truck before i left.
My salesman Dale was amazing. I ordered a 2023 Mustang and wanted shiped to my residence in Arizona. He took care of everything. I highly recommend buying from Dale at Gordie Boucher Ford in Janesville.
Definitely PREMIER service ! 😊❤️I got my dream vehicle here ! Derek Butler and Mitchell were top notch ! I had a few glitches in my finances but Derek assured me it would be okay & it went just smooth as butter. Thank you so much . I would recommend these guys if you are searching for your dream car or truck. 😊I just want to add I also received a beautiful brand new gas grill which is going to be a great addition on my patio. These guys are a class act 😊❤️So it’s a week into my vehicle I contacted Derek ...
Friendly helpful service staff. Had my car serviced and washed and me on my way. Highly recommend Gordie Boucher Ford dealership in Janesville. .
Dealership is a little over an hour away from my home. Joe was very proactive to make sure that all of my paperwork was set to go the minute I arrived. Would Definitely recommend!
Very easy to schedule. Great, quick service as always. Knowledgeable staff very friendly and helpful.
It was great. Elise was amazing, knowledgeable and easy to work with. The actual work took forever.
An excellent car buying experience with knowledgeable and courteous staff. I highly recommend Geordie Boucher.
Jeff was excellent to work with,very patient and knowledgeable,I would definitely comeback again
Good selection and help looking at the many different options. Gave us space to figure out what we wanted to do.
Love my bronco buying experience. Samantha taught me about all the features of the vehicle, and got me even more excited about the Bronco. I really appreciated that she made sure I had all the information to really understand the vehicle. I will happily recommend anyone to visit her!
Everyone at the dealership was friendly, courteous and helpful. It was a very pleasant experience. I appreciate all the efforts to help me but my new vehicle.
Based on my experience, I felt the advisors were Very professional and appreciate wisdom. They supported my special requests
Joe Zipperer came in on his day off so I could order my truck. He worked so hard at keeping me up to date on the status thru the whole order process. Everyone was very friendly that I came into contact with.
Awesome to work with, very thorough and professional!! Made the purchase process quick and easy.
Discussed plan for assessment and repair as well as futures schedules maintenance the manufacturer recommended
Joe Warne was excellent to deal with, just bought my second vehicle from him in 2 years. Honest and down to earth.
The dealership is full of inventory. They can literally find you any car you want.
I can’t say anything about the dealership just Derek. He gets it done. Awesome.