Customer Testimonials
Very friendly and knowledgeable staff in the service department Always fresh coffee and snacks while you wait
Steve did a great job on ordering the truck and keeping me informed on the delivery ofit to the dealer
I dropped off my car for an oil change and they called me when it was ready
Excellent service. Helpful courteous staff. Glad that we came here Dakota was careful and explained everything that needed to be done clearly
They were friendly and answered the questions I had I'm always satisfied with thier service
Just very pleasant people to work with. Very detailed in the process of the repair
Service is prompt, informative on products, explains what is checked during servicing my vehicle with a video.
The process from start to finish was great. Samantha answered every question that I had an even stayed in contact with me through this whole process. I am a very indecisive person and she was extremely patient with me, so therefore she gets 2 thumbs up…
Boucher Ford was very good did a great job on my truck Would recommend them
They are so friendly and sincere...Their work on my car is fantastically well done! Thank you for being there for me when I needed you!
It was amazing! Thank you to Jeff Beran for getting my alignment done! It was amazing! Thank you to Jeff Beran for getting my alignment done and best dealer experience i've had!
They always accommodate me with a ride home if I can’t wait. They wash my car before I pick it up. All staff is friendly and helpful.
Quick, responsive. The new Madza dealership building is quite nice and pleasant. Appreciate the good service.
Efficient, informative, welcoming. The new building is comfortable and beautiful. Will return I am done
This was a first experience with the Boucher dealership, and we were impressed with the professionalism and caring shown us and the ease of every aspect of the transaction for our now beautiful Ford Maverick that we’re proud to own. Anthony Vargas was our salesman. He’s an asset to the Boucher business. We feel welcome and secure with any follow up we might need, and the ongoing care offers makes us feel cared for.
Staff was very friendly, kept me informed of what was going on with my vehicle
Great service, I was kept informed throughout the whole visit Will definitely be back for service, parts department was great to work with also
My experience overall was good the people I dealt with were all helpful and professional.
I was there recently to look at a new SUV and was treated in a friendly and helpful manner. A few days later I was in for service and again service was provided in a friendly and courteous manner. Brian was our service agent.
Amazing! We were treated with respect. There was amazing communication every step of the way. The service was outstanding and they worked so hard to get exactly what we needed within our budget. We never felt pressured into our purchase and we had peice of mind when we left knowing that out vehicles were safe, and mechanically sound, and had no fear putting our family in them.
This was not my first time. My experiences have been good so far. Thank you.
Professional and efficient Jeff the tech was very friendly and was helpful with showing me my rewards points
The man was nice . He told me I had Ford point's which helped with my paying. Very nice and pleasant.
Professional and overall a great experience. I enjoyed the video they provided of my car afterwards.
I felt that Anthony Vargas treated me with respect and answered the questions I had.
Always timely, pleasant and informative. Like the new mazda building. Much quieter and cleaner than rhe old Ford building.
A suggestion would be to undercut prices of other dealerships increasing your repair work increasing exposure and therefore increasing the likelihood of increased auto sales.
Very nice I was concerned about a safety light and they investigated and did not charge me. Also invited me to come back if continues
Liked the video when they did the oil change. Elisha has always kept me informed.
Were able to solve my problem The problem was difficult to diagnose because it was an electronic problem
Dealership is responsive to customers' needs. Service was quick Team members were all helpful and nice
Everybody was friendly & professional I have never had a bad experience there I'll be back
I dropped my Ford truck off for an oil change and recall services. Dakota called a few times to report progress which I appreciated. Will recommend this dealership.
The people at Gordy Boucher are very professional and very knowledgeable and great personality, and all we’re very helpful
Having an ease of making timely appts is a plus at this dealership with cooperative personal
I always feel confident that my car repairs are properly done. The service person is very professional, friendly and answers any questions I may have.
The service appointment staff member was professional and efficient. I will be back for service
Extremely professional. Every dept went the extra mile. Exceeded expectations. Cannot recommend them highly enough.
A longer wait time! I had an appointment. It was at 11:20 & didn't get done until 12:45!
Easy to work with. Went above and beyond to get items ordered and delivered. A++
Friendly and Efficient Very knowledgeable and always keep me informed on what is happening with my car
I am retired and 73 years old… And bought many new cars in my lifetime and have been at many dealerships. But this is the best dealership invest service in the most kindly people that I’ve ever been with associated. I highly recommend your store to everybody that I meet
Friendly service. Fair price on most things. Some higher than other places. Good communication. Most of the time work done in a timely manner.
Amazing customer service. Thank you for all that you do, every time I have to come in people are friendly.
Extremely helpful and kind! I have been pleasantly surprised by the service of this facility
Myrick makes car buying so easy and enjoyable! Myrick made the buying process so enjoyable
Scott Dagenhart runs the best paint shop around! His staff is exceptional! His parts guy Andy can find literally any part needed even in these difficult times! The many years of Scott’s painting experience shows in any job leaving his shop! I drive my repairs down from an hour away! I highly recommend his shop to those customers that seek the finest paint work around! Al owner of An American Classic.
My experience was very personal, my questions were answered. I feel I was heard.
Timely coupled with quality workmanship And a fair price That's all I have for you
Brian is a great service writer to deal with. He was upfront with everything when I first got a quote.
Andy was always very helpful and informative. Got me in and out when I was there for the estimate. Overall, car looks great after the work was done.
Anthony and Reilly were so very helpful and knowledgeable. They showed us different options and gave us the time we needed to make this large purchase and showed us the things we needed help with. We would definitely recommend them to anyone. Thank you young men at Gordy Boucher in Janesville
The people who work there are very friendly. I really trust them with my car.
Can't say enough good things about the service department at Gordie Boucher Ford. Highly recommended.
Randy is great to work with I will ask for him every time I need work done on my edge
Anthony was super helpful along with the other staff members in helping me select and take home my brand new vehicle.
Great experience from time of first test drive to purchase.
Professional, transparent & pleasant experience with Eric! I felt comfortable asking questions and was not pressured into anything I didn’t want. He made the car buying experience so stress free and exciting! I love my Toyota Camry!
Very good buying experience, my salesman Myrick was awesome to work with and very knowledgeable and helpful. Good feeling from start to finish. Would definitely recommend this dealership.
We've been pleased w any work they have done. Really like the new Mazda addition to the dealership.
Fixed my issues, went over and above to try and help find discontinued tire. Worked in a timely manner
All good Service rep did good to keep me informed and friendly Just remember to wash before you turn it over to client .
A pleasant experience, even got a car wash!! Everyone at the dealership was very friendly!
Great communication and great service. I definitely plan to be back again in the future for service needs.
Everything was great! Got me in quick, approval for tires, and ordered them in fast for me. Prompt service and always let me know what to expect
Randy did a great job with keeping me informed about the work being done and a pretty close estimate as to when it would be finished
Knowledgeable and helpful people Elisha follows through and kept me informed Good people great service
Everyone was friendly and helpful. Service was quick and efficient. New building is very clean and welcoming.
Gordie Boucher Ford is very accommodating and provides me with professional and timely service scheduling.
Elisha treats me like family She is great to work with when I have to have work done on my cars
No hassle, easy process and they went out of their way to help me find what I wanted.
Excellent service. Brian has been very helpful. I love that they are able to pick the vehicle up and deliver it to my wife’s work.
Appt started a little late ... Everyone was really friendly, courteous and professional Good bye
Ron was very professional and helped us with all of our wants in a vehicle. He was not pushy at all. Highly recommended!
Nice friendly courtesy employees facilities are clean, the work was done in a reasonable time.
Fast and friendly service. Conveniently located and shuttle service is very helpful. Would highly recommend.
Communication was effective and immediate. Professionalism through the entire transaction was apparent and she was knowledgeable on the products
Great facility with friendly staff and great service. Very comfortable and the service manager really makes you feel welcome.
These guys were great to work with. Helped me through the buying process and built my confidence in the dealership. No hassle, open and honest communication form start to finish. I have been sharing my positive experience with friends.
Treated real good throughout the process
I always get first class service from Brian and the boucher service team. And a carwash
The service that I received from Samantha and Shane was impeccable. Samantha did such an incredible job communicating with not only me but my father as well. The character and pride that she resembled is one that I would definitely return to if my needs brought me to another vehicle. Purchasing a car had a lot of factors involved and Samantha made that process very easy. Overall my experience was very good and one to remember.
Great service, fast. The advisor was great and informed me of the needed repairs. They also answered all my questions and got me quotes on parts i may need in the future
I have purchased several new cars but this dealership went above and beyond my expectations. I live in Dane County and drove 45 minutes because Cassie was an excellent communicator!
I went in for a slow leak in my tire in a car that I previously purchased at Gordie Boucher they took care of me fixed it no cost was very much appreciated
He was very helpful and down to earth. He was not pushy at all. Would recommend.
Awesome they treated me better then the other dealer ships I tryed going through They where understanding and helpful
Great service got all of the work done in a timely fashion and good people to work with
Working with Jeff was a very good experience. Jeff was very understandable and seemed very interested in making it a good experience
Myrick was very helpful in explaining all my options to me and helping me through the buying process. Definitely will think of them for my next vehicle when the time comes. (Hopefully not for a long time though!)
Always a Great experience with Boucher. Jeff Vance is top notch and will always go the extra mile to satisfy. Highly recommended for all of your automotive needs. I will definitely go back when the need arises.